Privacy Policy

Welcome to Our Privacy Policy

This document aims to explain how we collect, use, and disclose your information when you use our Service. It also outlines your privacy rights and the measures we take to protect your data.

By using our Service, you agree to the collection and use of your information as described in this Privacy Policy.

Interpretation and Definitions


Certain words in this Privacy Policy have specific meanings defined under certain conditions. These definitions apply whether the words appear in singular or plural form.


For the purposes of this Privacy Policy:

  • Account: A unique account created to access our Service or its parts.
  • Company: Protekk Service Company PTY/LTD
  • Registration Number: 2023/82008/07
  • Cookies: Small files that store details of your browsing history on a website and are placed on your computer, mobile device, or any other device.
  • Country: South Africa
  • Device: Any device, such as a computer, cellphone, or digital tablet, that can access the Service.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Our Website.
  • Website: URL accessible from
  • Service Provider: Any individual or company that processes data on behalf of the Company, including third-party companies or individuals assisting us in providing and analyzing the Service.
  • Usage Data: Data collected automatically, generated either by using the Service or from the Service’s infrastructure itself.
  • You: The individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may request certain personally identifiable information, including your email address, first and last name, phone number, address, state, province, ZIP/postal code, and city. This information is used to contact or identify you.

Usage Data

Usage Data is collected automatically when you use the Service. It may include information such as your device’s IP address, browser type, browser version, pages visited on our Service, time and date of visit, duration of page visits, unique device identifiers, and other diagnostic data.

We may also collect information when you access the Service through a mobile device, including the type of device, unique ID, IP address, mobile operating system, mobile browser type, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies include beacons, tags, and scripts that collect and track information to improve and analyze our Service. The technologies we use may include:

  • Cookies or Browser Cookies: These are small files placed on your device. You can configure your browser to refuse all Cookies or to notify you when a Cookie is being sent. However, if you do not accept Cookies, certain parts of our Service may not function properly.
  • Flash Cookies: Some features may use local stored objects (Flash Cookies) to store information about your preferences or activity. Flash Cookies are not managed through browser settings.
  • Web Beacons: These are small electronic files, such as clear gifs, pixel tags, or single-pixel gifs, embedded in certain sections of our Service and emails. They allow us to count users who have visited those pages or opened emails for statistical purposes.

Cookies can be categorized as “Persistent” or “Session” Cookies. Persistent Cookies remain on your device even after you close your browser, while Session Cookies are deleted as soon as you close your browser.

We use both Session and Persistent Cookies for the following purposes:

  • Necessary/Essential Cookies: These Cookies are essential for providing services and enabling specific features of the Website. They authenticate users and prevent fraudulent use of user accounts.
  • Cookies Policy/Notice Acceptance Cookies: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: These Cookies remember your preferences or choices, such as login details or language preference, providing a more personalized experience.

For more information about the Cookies we use and your choices regarding Cookies, please refer to our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

We may use Personal Data for various purposes, including:

  • Providing and maintaining our Service, including monitoring its usage.
  • Managing your Account and providing access to functionalities available to registered users.
  • Performing a contract, such as facilitating product or service purchases and fulfilling obligations related to contracted services.
  • Contacting you via email, telephone calls, SMS, or other electronic communication methods for updates or informative communications regarding functionalities, products, or contracted services.
  • Providing news, special offers, and general information about goods, services, and events similar to those you have shown interest in, unless you opt not to receive such information.
  • Managing and responding to your requests.
  • Evaluating or conducting business transfers, such as mergers, acquisitions, or asset sales, where your information may be involved.
  • Using your information for data analysis, usage trend identification, evaluating the effectiveness of promotional campaigns, and improving our Service, products, services, marketing, and user experience.
  • Sharing personal information with Service Providers to monitor and analyze the use of our Service and contact you.
  • Sharing or transferring personal information in connection with business transfers, such as mergers, sales, financing, or acquisition of our business.
  • Sharing information with affiliates, requiring them to comply with this Privacy Policy.
  • Sharing information with business partners to offer specific products, services, or promotions.
  • Sharing information with other users when you interact in public areas of the Service.
  • Sharing information with your consent or as required by law or public authorities.

Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We also retain Usage Data for analysis purposes. Data is retained to comply with legal obligations, resolve disputes, enforce agreements, and improve our Service, products, and user experience.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed and transferred to locations outside your jurisdiction. By submitting your information, you consent to such transfers, and we ensure appropriate measures are in place to secure your data.

Disclosure of Your Personal Data

We may disclose your Personal Data:

  • To Service Providers for monitoring, analysis, and contact purposes.
  • In connection with business transfers, where your Personal Data may be involved.
  • To affiliates who must adhere to this Privacy Policy.
  • To business partners offering specific products, services, or promotions.
  • To other users when you interact in public areas.
  • With your consent or as required by law or public authorities.

Security of Your Personal Data

While we strive to protect your Personal Data using commercially acceptable means, no method of transmission or electronic storage is 100% secure. We implement appropriate measures to ensure data security, but we cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and aware that your child has provided Personal Data, please contact us, and we will take necessary steps to remove the information.

Links to Other Websites

Our Service may contain links to third-party websites. We have no control over their content, privacy policies, or practices. We recommend reviewing the Privacy Policy of any third-party site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes before the new terms take effect. We advise reviewing this policy periodically. Continued use of the Service after changes signifies your acceptance of the revised Privacy Policy.

Contact Us

For any questions regarding this Privacy Policy, please contact us:

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